How Engagement and Listening Make the Difference
October 7th 2025Leadership You Feel, Not Enforce
When you speak with Dodi, you notice it immediately: her way of leading is not about titles or status, but about trust.
“It's not that what I say is right because I'm at the head,” she shares in a recent interview with Hospitality Management. “I have to earn it.”
At Grand Hotel Amrâth Amsterdam, we strongly believe in this vision. Leadership is not something you receive as soon as 'manager' is on your business card. It arises through involvement, listening, and respect.
Growing Through Attention
Dodi started young in the hospitality industry and grew step by step, not by speaking louder than others, but by listening better. That is exactly the kind of leadership where our teams make a difference: genuine attention, open communication, and working together towards a hospitable experience. Both for our guests and for each other.
In our hotel, you notice this in every detail: from welcoming a guest to the collaboration behind the scenes. When you truly listen to your team, a sense of trust arises that everyone feels.
Humanity as the Core
Her words are a beautiful reminder of what is really important in our industry: humanity. At Grand Hotel Amrâth Amsterdam, it is not just about processes or procedures, but about the people who bring our hotel to life.
Leadership is not about power, but about connection. It means giving space, learning together, and bringing out the best in each other. That is what our team does every day – and what our guests notice in their hotel experience.
Together We Make the Difference
We are proud of a culture where listening, respect, and involvement are central. Because ultimately, it is not the grandeur of the hotel that makes the difference, but the people who work there with passion every day.
At Grand Hotel Amrâth Amsterdam, we are inspired by leaders like Dodi, who show that true authority comes from trust, attention, and humanity. That is the kind of leadership that not only makes our teams stronger but also offers our guests an unforgettable experience.
Curious about the full conversation with Dodi Koops?